Terms & Conditions
Spapartsonline.com.au is the shopping website of Spa Parts Online Pty Limited of 10 Keppel Drive, Hallam, Vic 3803, (Website) that allow consumers to browse, select and purchase products from Spa Parts Online Pty Ltd ABN 37 152 968 075 trading as Spa And Pool Parts On-line (Spa Parts Online Website). In these Terms and Conditions “”we”” and “”us”” mean Spa And Pool Parts On-line. Use of the Spa Parts Online Website is subject to acceptance of these Terms and Conditions.
Disclaimer and Liability
Every effort has been made to ensure the information contained on the Website is correct, however Spa Parts Online makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “”as is”” basis. Spa Parts Online Pty Limited, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE
Pricing and GST
All prices on the Website are quoted in Australian dollars and include GST. GST is subject to change and users of the Website will not be informed by us if a change occurs. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.
Customer Communication
We will communicate with you about your order and the purchased product using email and or by phone. Account holders must provide a valid email address to us for this purpose. From time to time, we will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by editing your settings under Your Account or using the unsubscribe function in the electronic marketing communication.
Suspension, Termination and Effect of Termination
If you breach these terms and conditions, we reserve the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website. If you are awaiting delivery of products, we reserve the right to cancel your order. A refund may be issued to the credit card or PayPal account provided during the purchase process.
Additional Product Warranty Information
Spa Parts Online also offers a standard 1 year warranty against manufacturers defects on all products unless exceeded by the manufacturer’s warranty. This is our additional warranty. You also have consumer guarantees under the Australian Consumer Law (see above). If you believe that a new product has a defect, you should contact us by email at spareparts@spapartsonline.com.au or our Customer Service and a Customer Service representative will help you. A photo may be requested to assist with the assessment of your claim. We do not offer any service calls and may request that you send the item back to us by following our Returning a Product process. Once a Customer Service Representative has deemed the item faulty, a refund will be issued in accordance with our returns and refund policies.
Loss of Goods
The risk of loss of goods shall be passed to you upon our delivery of the product to Spa Parts Online nominated delivery company. In the case you authorise for the goods to be left at your specified address and your order will have been taken to be delivered as if they had been signed for. we will not be held responsible for any loss, damage or liability as a result of this authority.
Links
The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.
Vouchers and Promotions
Spa Parts Online uses vouchers for promotional purposes from time to time. Vouchers are in AUD, attached to minimum order amounts pre discounts in AUD incl. GST and validity dates as specified on the promotional material or on the promotional landing page or otherwise the vouchers are valid for 7 days. No cash redemption for a voucher code is possible. The vouchers are a one-time offer off the total invoice amount and may be limited to a certain product quantity or brand. Each voucher code may only be used once per customer by entering it during checkout on spapartsonline.com.au and by clicking “Apply Voucher”. By submitting your email address on the promotional pages on the Website you agree to receive our Spa Parts Online newsletter with updates on new items or promotions. Please read our Privacy Policy for more information.
Disputes
This contract will be governed by the laws of Victoria, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.
Copyright
All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of Spa Parts Online its suppliers and/or licensors, unless expressly indicated as otherwise. The Website content is protected by Australian and international copyright and trade mark laws. You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Spa Parts Online. You must not frame or embed in another website any of the material appearing on the Website without our prior written consent. You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.
Change to Conditions and Terms
Spa Parts Online reserves the right to change these Terms and Conditions of its service without informing you. The Terms and Conditions for existing orders shall be upheld by us. You should check our Website for any updated Terms and Conditions. www.spapartsonline.com.au